FAQ
1) Do I need to be referred by my doctor?
With Direct Access you may have up to 10 visits of physical therapy in a 30 day period without a prescription. However, if your insurance policy requires a referral one must be obtained by your primary care physician.
2) Will my insurance pay for treatment? What would I have to pay each visit?
Most insurance plans cover outpatient therapy. If you are unsure of your coverage please refer to your benefits manual, or call the customer service phone number found on the back of your insurance card. Depending on your insurance benefits co-pays, coinsurance, and/or deductibles may apply. Payment is based on a per visit basis and is due at the time services are rendered.
3) What information do I need to bring with me to my first visit?
On your initial visit, please bring any applicable insurance referrals and prescriptions, your insurance card, and any other information necessary for billing purposes.
4) What should I expect during my initial visit?
During your initial visit the therapist will conduct and evaluation. The first half of this evaluation will consist of discussing with the therapist your medical history, current problems, pain intensity, and your goals for physical therapy. In the second half of the evaluation the therapist will administer specific tests and measurements. After the evaluation is complete a determination of therapy will be derived. Each patient has a uniquely designed treatment plan. This initial visit is the first step on the road of recovery!
5) What should I wear?
Please wear loose fitting clothing that is comfortable and can expose the area of treatment. For example, if you have a shoulder problem it may be best to wear a tank top or a t-shirt that can be rolled up.
6) How long is each visit?
The initial evaluation takes an hour. Each visit after will take approximately 45 minutes to an hour.
7) Is physical therapy painful?
One of the main objectives of physical therapy is pain relief. The physical therapist will use a variety of techniques to reach your treatment goals. However, some of the techniques used may be painful. It is important to communicate the pain intensity with your therapist so they can adjust the treatment plan.
8) What happens if the problem or pain returns?
Returning problems and pain is not uncommon and if this happens, just give us a call. We may recommend to come back and see us, go to your physician, or modify your daily activities or exercise routine.